![]() While you’re there, unplug the router and the modem. If you turn it on and notice that there is still no internet connection, restart the router too. Wait a minute or two, and then turn it back on. You can start by turning your smart TV off. ![]() No matter how generic this step might sound, most of the time, it does the trick. On the other hand, if none of your devices can connect to the internet, the router/modem is the culprit. If you notice that your phone and computer have an internet connection, but your smart TV doesn’t, the problem is with the TV. If you see a red light, something is not right.Īnother quick way of finding out whether the TV or the router is causing issues is by checking your other devices. Simply go to your router and make sure all the lights are blinking. When your device can’t connect to the internet, whether it’s your smart TV or your mobile phone, the first thing you should always do is check the internet connection. If nothing has changed, you may have to call customer support. If it’s a generic bug, the best thing you can do is wait a couple of minutes for the problem to resolve itself. Although this is not likely, things like these can happen. You may have entered the incorrect Wi-Fi password.If the date and time settings are not correct, the TV won’t be able to connect to your Wi-Fi network. It could be your LG TV’s time zone settings. ![]() Other standard household electronics could be blamed. If you have other routers on the same frequency, they could be preventing your LG TV from connecting to the Wi-Fi. Items in your house can cause interference.Your LG TV might be too far away from the router, so the internet connection isn’t strong enough.There is something wrong with the router/modem, and they need to be fixed or replaced.If the entire family uses your home network, it’s highly likely that every mobile device, computer, and laptop is connected to it, as well as your smart TV. There are too many devices connected to the same Wi-Fi network.
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